Software for MFIs and SACCOs
Symba Global provides an integrated, cloud-based platform tailored for microfinance institutions (MFIs) and savings and credit cooperatives (SACCOs). Our products are designed to help you manage your operations, improve your efficiency, and maximize your impact.
Loan portfolio management
Our cloud-based microbanking software, built on Apache Fineract, allows you to onboard clients, manage savings and loan accounts, generate payment and collection schedules, and track repayments across your entire portfolio.
Mobile Money
We integrate directly with mobile money providers in your region, so you can disburse loans, collect repayments, and process savings deposits and withdrawals without the need for a third-party integrator.
USSD application
A convenient USSD interface allows borrowers to check their balance, view upcoming payments, and make repayments using any mobile phone. No smartphone or internet connection required.
Top features
Symba Microbanking gives you the tools to configure your lending operations exactly the way you need them.
- Highly customizable loan products and interest calculations
- Generation of payment schedules for clients and collection schedules for loan officers
- Configurable charges for disbursement or overdue fees
- Detailed metrics per loan account
- Group and individual lending workflows
- Savings account management with deposits and withdrawals
- Automated SMS and email notifications via Symba Messaging
- Extensive reporting across your entire portfolio
We are just an email away
We don't use a ticketing system or multi-tiered support organization. Just send us an email, and that email will be read and answered by an expert who knows your organization and our software. Simple as that.
We also provide comprehensive product documentation that covers every feature of our platform, so your team can find answers quickly and get the most out of the software on their own.
State-of-the-art technology
Our cloud technology ensures that our applications are reliable, scalable, and secure, so you can focus on serving your clients:
All your data is backed up daily and stored in a secure location. We also provide a dedicated staging environment where you can safely test new configurations and scenarios before applying them in production.
About Symba Global
We first started developing microfinance software in 2009 for a Ugandan MFI. Headquartered in Utrecht, The Netherlands, and building on more than fifteen years of experience in the field, we now proudly offer our products to MFIs and SACCOs around the globe.
We believe that access to financial services is a fundamental driver of economic development. Our mission is to empower microfinance institutions and savings and credit cooperatives with modern, affordable technology, so they can focus on what matters most: helping their clients and members build a better life.
Let us help you
As an MFI or SACCO, you are passionate about helping your clients or members build a better life. We share that passion and are here to support you with software built specifically for your needs. We understand the importance of providing financial services to the historically unbanked and underbanked, and our integrated platform is designed to help you do that more efficiently and effectively.
Our pricing is fair, simple, and transparent: you only pay for active accounts, so your costs grow only when your impact does.
Migration
We will help you migrate your data from your existing system to our platform, ensuring a smooth transition with minimal disruption to your operations.
Support
Direct access to experts who know your organization. No ticketing queues, just fast and knowledgeable support when you need it.
Insight
Extensive reporting and detailed account metrics give you the insights you need to make better decisions and grow your portfolio.