Symba Payments connects your microfinance operations directly to the mobile money ecosystem, enabling automated loan disbursements and repayment collections — without a third-party intermediary.
We integrate directly with the leading mobile money providers globally. There is no need for a third-party payment aggregator — your organization negotiates directly with the mobile money provider, keeping costs low and control in your hands.
Send loan funds directly to a borrower's mobile money wallet in seconds. Disbursements trigger automatically from Symba Microbanking once the loan is approved, with real-time status tracking.
Collect loan repayments from borrowers via mobile money. Incoming payments are automatically matched to loan accounts and posted to Symba Microbanking without manual intervention.
Enable mobile money deposits into savings accounts and withdrawals from savings accounts, giving your clients convenient access to their funds.
Collect fees, penalties, and other charges via mobile money, ensuring all financial obligations are settled conveniently and recorded automatically.
Symba Payments includes a USSD interface that lets your borrowers check their balance, review their repayment schedule, and make repayments — from any mobile phone, without a smartphone or internet connection. USSD is available in Uganda and Kenya and works across all major mobile networks.
Extend your reach through a network of trusted agents — clients who act as cash-in/cash-out points for other clients. Agents operate entirely through USSD, with no smartphone or internet connection required.
Symba Payments is included free with Symba Microbanking for all disbursement and collection transactions. When purchased standalone, a fee of € 0.05 per transaction applies, with a minimum volume of 1,000 transactions per month.
Charges from payment service providers (e.g., mobile network operators) may apply. You negotiate rates directly with your provider.