Set up automatic recurring transfers between accounts using standing instructions. Standing instructions allow you to schedule regular payments such as loan repayments, savings transfers, or transfers to other accounts.

Overview

Standing instructions automate money transfers between accounts on a scheduled basis. Once created, the system automatically processes transfers according to the schedule you define, eliminating the need for manual intervention.

Common uses

• Automatic loan repayments: Transfer funds from a savings account to repay a loan installment on each due date
• Regular savings: Automatically transfer money from one account to another on a recurring schedule
• Bill payments: Schedule regular payments from savings to loan accounts or other obligations

Prerequisites

• The client must have an active savings account (source account)
• The destination account (another savings account or loan account) must also be active
• Log in to Symba Microbanking with a user authorized to manage standing instructions

Creating a standing instruction

• Navigate to the client's savings account in Symba Microbanking
• Click the "Standing Instructions" tab
• Click the "Create Standing Instruction" button
• Fill in the standing instruction details:
  • Instruction type: Choose automatic or manual approval
  • Priority: Set the priority level if multiple instructions exist
  • Status: Set to active to enable the instruction
  • From account: The savings account that will send funds (pre-filled)
  • To client: Select the client who will receive the funds
  • To account: Select the destination account (savings or loan)
  • Transfer type: Choose between account transfer types
  • Amount: Enter the amount to transfer on each occurrence
  • Valid from: Choose the date when the instruction should start
  • Valid until: Optionally set an end date
  • Recurrence: Define how often transfers should occur:
    • One time: A single transfer on the specified date
    • Periodic: Recurring transfers (daily, weekly, monthly, etc.)
    • For periodic transfers, specify the frequency and interval
• Click "Submit" to create the standing instruction

The standing instruction is now active and will automatically process transfers according to your schedule.

Viewing standing instructions

To see all standing instructions for a savings account:

• Navigate to the savings account in Symba Microbanking
• Click the "Standing Instructions" tab
• All standing instructions for this account are listed in a table
• Each instruction shows:
  • Client names (from and to)
  • Account information (from and to)
  • Transfer amount
  • Validity period
  • Actions (view, edit, delete)

Editing a standing instruction

To modify an existing standing instruction:

• Navigate to the savings account's "Standing Instructions" tab
• Click the icon next to the instruction you want to edit
• Select "Edit"
• Modify the instruction details as needed
• Click "Submit" to save changes

Deleting a standing instruction

To stop and remove a standing instruction:

• Navigate to the savings account's "Standing Instructions" tab
• Click the icon next to the instruction you want to delete
• Select "Delete"
• Confirm the deletion when prompted

The standing instruction is immediately deactivated and removed. No future transfers will occur.

Transaction history

To view the history of transfers made by a standing instruction:

• Navigate to the savings account's "Standing Instructions" tab
• Click the icon next to the instruction
• Select "View"
• Click the "Transactions" tab
• All transfers executed by this instruction are listed with dates, amounts, and status

How standing instructions work

The system automatically checks for due standing instructions and processes them according to the schedule:

• One-time instructions: Execute once on the specified date
• Periodic instructions: Execute on each occurrence based on the frequency (daily, weekly, monthly, etc.)
• Automatic status updates: The instruction status changes to completed when the valid-until date passes
• Insufficient funds handling: If the source account has insufficient balance, the transfer fails and you are notified

Important notes

• Standing instructions only process on business days; transfers scheduled for holidays or weekends may be delayed
• Ensure the source account maintains sufficient balance to cover scheduled transfers
• You can temporarily disable an instruction by editing it and changing the status to inactive
• Deleted standing instructions cannot be recovered; you must create a new instruction if needed

Related topics

• Savings accounts
• Loans
• Account transfers