Deposits into savings accounts can be processed either in cash (initiated from Symba Portal) or through USSD where clients can transfer money into their savings accounts using mobile money (not available yet).

Topics

• Cash deposits - Process cash deposits at your location (initiated from Symba Portal)
• Mobile money deposits - Client-initiated mobile money deposits (initiated from USSD)
• Monitoring - View and track deposit transaction status
• Cancelling deposits - Cancel pending or in-progress deposits
• Refreshing status - Manually refresh mobile money transaction status
• Resolving stuck deposits - Manually resolve deposits that are in an unclear state