You can monitor the status of all deposit transactions in the Symba Payments interface.

Viewing deposits

• Log in to Symba Payments with a user who is authorized to view deposits.
• In Symba Payments, click the 'Deposit' menu item in the sidebar.
• The 'Recent deposits' section will show a list of recent deposits and their status.

Deposit statuses

Deposit statuses include:

• Pending - Deposit has been initiated but not yet completed
• In Progress - Mobile money payment request has been sent and is awaiting client approval
• Succeeded - Deposit has been successfully processed and credited to the savings account
• Failed - Deposit transaction failed (e.g., mobile money payment was declined)
• Cancelled - Deposit was cancelled before completion