The USSD Emulator allows you to test USSD functionality in the staging environment without needing a physical mobile phone or USSD connection. It simulates the USSD interface that clients would use on their phones.

Prerequisites

Log in to Symba Portal in the staging environment with a user account that is authorized to emulate USSD.

Accessing the emulator

• In the navigation menu, click on "Payments"
• Click "USSD Emulator"

The emulator displays two main sections:

• USSD Session: Simulates the mobile phone USSD interface
• Security Codes: Manage client security codes for testing

Using the USSD session simulator

• In the USSD Session section, enter a client's phone number
• Click "Start Session" to begin
• The emulator displays the USSD menu as it would appear on a mobile phone
• Enter the client's 6-digit security code when prompted
• Navigate through the menu by entering the displayed option numbers
• Test various functions:
  • View account balances
  • Check recent transactions
  • View loan details
  • View savings details

Production vs. staging

• Staging: USSD Emulator is available for testing
• Production: Real clients dial the USSD code on their phones; emulator is not available

Related Topics

• Creating security codes
• Resetting security codes
• USSD