Documentation

Creating loan applications

Create loan applications for active clients to request loans. Applications must be approved before disbursement.

Prerequisites

Steps

  • Click on the search field in the navigation bar
  • Type part of the client's name or account number (search is case sensitive)
  • In the "Resource" field, select "Clients"
  • Click the search icon
  • Click the view entity icon next to the client
  • Verify the client's status is "Active" (if "Pending", activate the client first)
  • Click the menu icon in the client header
  • Select "Applications" and click "New Loan Account"
  • In the "Product Name" field, choose a loan product
  • Fill in the requested disbursement date
  • Optionally choose a loan officer to link to the loan
  • Click "Next"
  • In the "Terms" step, review and optionally adjust loan terms
  • Optionally, link a savings account to enable disbursing to savings (see Linking Savings Accounts)
  • Click "Next"
  • In the "Charges" step, optionally add charges:
    • Select a charge and click "Add"
    • Adjust amount and date as needed
    • Repeat for additional charges
  • Click "Next"
  • In the "Repayment Schedule" step, click "Generate Repayment Schedule" to review
  • Click "Next"
  • In the "Preview" step, review all entered information
  • Click "Submit" to create the loan application

The loan application is created with "Submitted and pending approval" status.

Additional application details

Depending on your organization's policies, you may need to add additional details:

  • Click the "Application Details" tab
  • Click "Add"
  • Enter the required application details
  • Click "Add" to save

Next steps

Related Topics