Documentation

Two-Factor Authentication (also called 2FA or Multi-Factor Authentication) adds an extra layer of security to your account. In addition to your username and password, you'll need to enter a verification code from an authenticator app on your phone.

How it works

You log in with your username and password
You open your authenticator app (like Google Authenticator or Microsoft Authenticator)
You enter the 6-digit code shown in the app
You gain access to your account

The verification codes change every 30 seconds, making it extremely difficult for unauthorized users to access your account, even if they know your password.

Authenticator apps

You'll need an authenticator app on your smartphone or tablet. Popular options include:

Google Authenticator (iOS and Android)
Microsoft Authenticator (iOS and Android)
Authy (iOS, Android, and Desktop)
1Password (if you use 1Password for password management)

Download one of these apps from your device's app store before setting up Two-Factor Authentication.

Organization requirements

Depending on your organization's configuration:

Required: You must set up Two-Factor Authentication before you can access your account
Optional: You can choose whether to enable Two-Factor Authentication for added security

Contact your administrator if you're unsure about your organization's requirements.

Managing Two-Factor Authentication

Setting up Two-Factor Authentication - Enable 2FA for the first time
Resetting Two-Factor Authentication - Set up 2FA again if you switched phones or lost access
Disabling Two-Factor Authentication - Turn off 2FA (if your organization allows it)

Security tips

Keep your authenticator app installed on a device you regularly have with you
Consider using an authenticator app that supports cloud backup (like Microsoft Authenticator or Authy) so you don't lose access if you lose your device
Never share your verification codes with anyone
If you lose access to your authenticator app, contact your administrator immediately