Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring a verification code from your mobile device in addition to your password.

Depending on your organization's configuration, setting up 2FA may be required before you can access Symba Portal, or it may be optional.

Prerequisites

• A smartphone or tablet with an authenticator app installed (such as Google Authenticator, Microsoft Authenticator, or Authy)
• Access to your Symba Portal account

Steps

• Log in to Symba Portal with your username and password.
• If 2FA is required but not yet set up, you will be automatically prompted to set it up. Skip to step 4.
• If 2FA is optional, click your name in the top-right corner, then click Profile.
• Click the Enable Two-Factor Authentication button.
• Open your authenticator app on your mobile device.
• In your authenticator app, tap the option to add a new account (usually a "+" icon or "Add" button).
• Scan the QR code displayed on the screen with your authenticator app. Alternatively, you can manually enter the setup code shown below the QR code.
• Your authenticator app will display a 6-digit verification code that changes every 30 seconds.
• Enter the current 6-digit code from your authenticator app into the "Verification code" field.
• Click Verify and Enable.

Two-Factor Authentication is now enabled on your account. Each time you log in, you will need to enter a verification code from your authenticator app after entering your password.

Next steps

• Keep your mobile device secure, as it now provides access to your account
• If you get a new phone, you will need to reset your Two-Factor Authentication and set it up again

Related Topics

• Two-Factor Authentication
• Resetting Two-Factor Authentication
• Disabling Two-Factor Authentication
• Logging in