Create a manual hold to reserve a specific amount of funds in a savings account, preventing withdrawal of the held amount while still allowing other transactions.

Note: This creates a manual hold. For loan guarantees, the system automatically creates liens when a savings account is used as collateral.

Prerequisites

Log in to Symba Microbanking with a user account that has permission to create holds on savings accounts.

The savings account must be active and have sufficient available balance.

Steps

• Open the savings account on which you want to create a hold
• Click the icon in the account header
• Select "More", then click "Create Hold"
• Enter the hold details:
  • Hold Amount (required) - The amount to reserve (must not exceed available balance)
  • Reason (optional) - Description explaining why the hold is needed
• Click "Submit"

The hold amount is immediately reserved. The account shows:

• Account Balance - Total funds in the account (unchanged)
• Available Balance - Account balance minus all hold amounts
• Hold Amount - Total amount currently held

Common use cases

Manual holds are useful for:

• Reserving amounts for pending transactions
• Meeting regulatory or compliance requirements
• Holding funds during dispute resolution
• Temporary reservations for administrative purposes

For automatic loan guarantee holds, see Liens.

While a hold is active

• The held amount cannot be withdrawn
• New deposits increase the available balance
• Multiple holds can exist on the same account
• The account can still be blocked or unblocked independently

Next steps

• Release the hold when the reserved amount is no longer needed

Related Topics

• Releasing holds
• View all holds and liens - See both manual and automatic
• Liens - Automatic holds for loan guarantees
• Blocking savings accounts